Shipping Policy
Shipping Policy – Livaro Decor
Last updated: 17/01/2026
At Livaro Decor, we are committed to delivering your order in a clear, transparent, and reliable manner. This Shipping Policy explains where we ship, order cut-off times, handling and transit times, shipping methods, and other important shipping-related information. This policy is compliant with Australian Consumer Law, applicable European consumer requirements, and Google Merchant Center guidelines.
1. Shipping Locations
We currently ship across all of Australia only.
2. Order Cut-Off Time
To ensure timely processing, the following order cut-off times apply:
Australia
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Cut-Off Time: Monday to Friday – 5:00 PM (GMT+09:30)
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Time Zone: Australian Central Standard Time (ACST – Broken Hill)
General Notes:
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Orders placed after the cut-off time, on weekends, or on Australian public holidays will be processed on the next business day.
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These cut-off times help us begin processing and fulfilling your order as efficiently as possible.
3. Handling Time & Transit Time
Delivery Time = Handling Time + Transit Time
Handling Time (Australia)
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1–2 business days (Monday to Friday)
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This includes order verification, packing, and handover to the shipping carrier.
Transit Time (Australia)
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Estimated Transit Time: 4–7 business days
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Carriers: Australia Post, CouriersPlease, or equivalent national carriers
Please note that remote or rural areas may experience longer delivery times.
4. Shipping Methods
We work with nationally recognized and reliable carriers, including:
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Australia Post
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CouriersPlease
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or equivalent carriers depending on destination and service availability
The selected carrier is determined based on location and operational efficiency.
5. Shipping Costs
We aim to keep costs as low as possible for our customers. That’s why we offer free shipping on all orders within Australia.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information where available.
Please note that tracking updates depend on the carrier and may take some time to appear after dispatch.
7. Customs, Duties, and Taxes
As we currently ship only within Australia, no customs duties or import taxes apply.
8. Delays and Unforeseen Circumstances
Livaro Decor is not responsible for delays caused by:
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Shipping carriers
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Weather conditions or natural events
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Incorrect or incomplete shipping information provided by the customer
Such delays do not entitle the customer to compensation.
9. Incorrect Address or Failed Delivery
Please ensure that your shipping details are accurate at checkout. Livaro Decor is not responsible for failed deliveries due to incorrect or incomplete address information.
If a package is returned to us due to an address issue, re-shipping may incur additional costs.
10. Lost or Missing Packages
If your order appears lost or has not arrived within a reasonable timeframe beyond the estimated delivery period, please contact us so we can investigate with the carrier.
11. Policy Updates
Livaro Decor reserves the right to update or modify this Shipping Policy at any time. Any changes will take effect immediately upon publication on our website.
12. Contact Information
If you have any questions regarding shipping or delivery, please contact us at:
Info@livarodecor.com
Phone Number: +32 470 40 92 81
By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.
